Are your equipment genuine URB GROUP products?

Yes. Every tool is manufactured and finished to URB GROUP specifications — commercial grade materials, durability-tested for repeatable performance. Never counterfeits or grey-market goods.

What categories do you carry?

We specialize in professional cleaning equipment including wrenches, hammers, screwdrivers, and complete tool sets for the job site and the home workshop.

How long does shipping take?

Standard industrial ground delivery is 3–5 business days within the continental United States. Priority freight is available at checkout. You will receive a tracking email when your order ships. Free shipping on orders over $99.

What is your return policy?

We offer a 30-day satisfaction guarantee on most items. Unused equipment in original packaging may be returned within 30 days. Damaged or incorrect shipments qualify for replacement or full refund — contact our support team for help.

Can I order in bulk?

Yes. We offer bulk pricing for contractors, businesses, and organizations. Contact us with the quantities you need and we'll prepare a custom quote with tool-kitting options.

What does the lifetime warranty cover?

If a URB GROUP commercial mop ever fails under normal use, we replace it — no receipts, no questions. Our equipment are built to be passed down, not thrown out.